Payment, Shipping and Return Policies

Payments Accepted

ShopOcean accepts Amex, Apple Pay, Diners Club, Discover, Meta Pay, Mastercard, PayPal, Shop Pay, Venmo and Visa. 

Comp Dollars are not accepted as a form of payment at this time.

Shipping Policy

What delivery options do you offer?

When delivering to anywhere within the contiguous United States, you may choose from Ground Shipping, 3rd Day Shipping, 2nd Day Shipping and Next Day Shipping via UPS. Please note this is an addition to our standard 3 to 5 business days for processing your shipment.

We also offer shipping to Hawaii and Alaska. We do not ship internationally at this time.

Return Policy

What is your return policy?

ShopOcean currently accepts exchanges only. For items that are damaged or defective, please reach out to ShopOcean@theoceanac.com.

How can I exchange an item?

You can bring the unused, undamaged item to Bottled - located on the Casino Level adjacent to the Gift Redemption Center at Ocean Casino Resort during hours of operation to exchange an item. Arrangements can also be made via mail. Please email ShopOcean@theoceanac.com to make coordinate an exchange via mail.